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Frequently asked questions
Appointments are final once scheduled, so please be sure of your timing before booking.
We place a hold on your card at the time of booking, but you’re only charged after the appointment is completed.
Please inspect your equipment for any damage before scheduling. If there’s an issue, contact the company you purchased from. Our team ensures proper assembly and functionality during the appointment.
Yes, an adult must be present during the appointment to allow access and review the setup.
Absolutely. Our technicians are experienced, professional, and focused on providing safe, reliable service in your home.